Please try QUAD Help Desk 2016 for up to 30 days to be sure it will meet your needs. Then if you like the program and want to continue using it, purchase a license through BMT Micro at this link
. You will then be sent a code via email to remove the 30 day trial limitation. No need to uninstall and then reinstall.
The cost of a license for up to 5 users of the desktop application is currently just $199 and includes license to use the web interface for as many staff and users as you like at no additional cost.